FAQ & Policies
Everything you need to know before booking.
Booking & Inquiries
How do I book an appointment?
Submit an inquiry through our Inquire page. Once you're matched with an artist and the design is approved, we'll send a secure deposit link to confirm your booking.
How long until I hear back after submitting an inquiry?
We aim to respond within 1-2 business days. If you haven't heard back in 3 days, feel free to follow up via email.
Do I need an account to submit an inquiry?
No — you can submit an inquiry without an account. However, creating an account lets you track your inquiry status, message your artist, and view design updates.
Can I request a specific artist?
Yes! Select your preferred artist in the inquiry form. If they're unavailable, we can suggest alternatives with a similar style.
Deposits & Payments
Is a deposit required?
Yes. A deposit ($100-$200 depending on the project) is required to confirm your booking. This amount is applied toward your final session cost.
What payment methods are accepted?
We accept credit/debit cards through our secure online checkout. Cash is also accepted at the studio.
Is my deposit refundable?
Deposits are refundable if you cancel with at least 48 hours notice. Cancellations within 48 hours forfeit the deposit. See our full cancellation policy below.
Do you offer payment plans?
For larger pieces, we offer Buy Now Pay Later through Afterpay and Klarna. This lets you split the cost into installments. Contact us for details.
Cancellations & Rescheduling
What is your cancellation policy?
48+ hours notice: full deposit refund. 24-48 hours notice: 50% refund. Under 24 hours: no refund. No-shows forfeit the deposit and may require a higher deposit for future bookings.
Can I reschedule my appointment?
Free rescheduling is available with at least 48 hours notice. Rescheduling with less than 48 hours notice is treated as a cancellation.
Age & ID
What is the minimum age for a tattoo?
You must be 18 or older to get tattooed without parental consent. State law requirements vary — contact us for information about minor consent in your state.
Do I need to bring ID?
Yes. Government-issued photo ID is required at your appointment. We also collect ID digitally via our consent form process.
Pricing
How much does a tattoo cost?
Pricing depends on size, complexity, placement, and artist. Small pieces start around $150. We collect a budget range in your inquiry form so we can match you with the right artist.
Is the deposit included in the final price?
Yes. Your deposit is applied toward the total session cost. You pay the remaining balance at the end of your session.
Should I tip my artist?
Tipping is not required but is greatly appreciated. Standard tips are 15-25% of the session cost. You can tip digitally when paying the session balance.
Touch-ups & Aftercare
Do you offer free touch-ups?
Yes — one free touch-up is offered within 3 months of your session, provided you followed the aftercare instructions. Touch-ups needed due to improper aftercare may be charged.
Where can I find aftercare instructions?
Visit our Aftercare Hub for a complete day-by-day healing guide. You'll also receive digital aftercare instructions after your session.